What We Collect and Why We Keep It
When you create an account with us, we collect your name, email address, phone number and the payment method you register — whether that is bKash, Nagad or Rocket. We also log your device type, browser session data and the IP address used at login. This
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lets us verify account ownership, process withdrawals to your correct wallet and detect unusual access attempts. Transaction records tied to your bKash or Nagad wallet are kept for as long as required to resolve disputes and meet the recordkeeping obligations that apply to our operations. Cookies
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and session tokens help us remember your login state across devices so you are not asked to re-verify every time you switch from mobile to desktop. We do not sell your personal data to third-party marketing firms. Where we share data with service providers — for
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example, payment processors that route your Rocket transfer — those parties are bound to handle it solely for that stated purpose. Availability of this service, and the specific data obligations attached to it, depend on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.